Reviews for Karl Malone Polaris · page 4

We had a really good experience shopping for side by sides in Heber thanks to Ryder Christensen! He was very knowledgeable, helpful and friendly! I would definitely go back!

My salesman Cody bent over backwards to help me out. The whole staff is awesome. Would definitely by there again.

Great place to do business with. Our salesman Cody is awesome!!

Had a great salesman named Choi at Karl Malone Polaris in Heber, Utah. He was extremely helpful and very pleasant to deal with. We drove from Montana because Karl Malone Has a large inventory and the perfect Xpedition for us. John made sure our paper work was correct and we bought an extended 5 year bumper to bumper warranty. No worries for 5 1/2 years. The parts manager explained the many accessories options that are available. We never had this good of a buying experience at any car dealers. Chori even helped me tie down the xpedition on my trailer. They made us feel important as buyers. Thank you to the whole gang at Karl Malone Polaris in Heber, Utah. Now, let's hit the trails! Even the cat liked it.

So to cut a long story short, was having kind of a headache of a time with a salesman that is no longer there. But the guys in Heber were willing to give me the best deal on my trade ins so I was hooked. Called Jonny down there and he talked me off the ledge and found me a machine that fit my needs. Loaded up my trades and headed down to Heber in the morning. Once I arrived the machine wasn’t there yet. Turns out that was a blessing in disguise, cause I got to hang out almost all day with the coolest dudes in the valley. Ryder (hope that’s the spelling) is an ambitious young salesman who will actually listen to what you’re looking for. 10 out of 10 not enough stars I can give. I’m terrible with names but there’s a fella with a mustache from Louisiana, literally felt like I was talking to one of my close friends all day. Jonny the manager is the same way, service guys are awesome. Only dealership I’ll buy machines from now. Can’t say enough good things and it means something with how my interactions were with the guy that’s not there anymore, even he was great until the point he wasn’t. Again not enough stars on this site for the Heber store!

Ryder the salesman is outstanding this young man went above and beyond. He listened to my needs and wants and worked as he should to make the deal happen , I will highly recommend anyone looking for a sxs to purchase thru him and Karl malone motorsports. By far the best purchase experience I have ever dealt with. He is upfront and transparent with his sales skill. I see this young man working his way up with the dealership.

Nice sales guys really. 3 out of 5 though because they were trying to hide that the carburetor needed cleaning badly and gave me other excuses. They did do it though after I noticed. Upon getting the motorcycle home I noticed the whole left rear foot peg assembly was missing which they hid from me or just didn’t notice themselves because they don’t look their machines over before re-selling. I have tried contacting them to see if they can cut me a deal on a replacement part but they are ghosting me. Also, expect to pay about $300-$350 on fees (this does not include taxes or registration). Overall I feel this dealership needs improvement. Did not walk away with confidence in this dealership. Update: the company did get in touch with me after the original review and got me the missing part (both sides even though only one side was needed) for free plus a little gift. Feel the need to up the rating as they went beyond what I expected them to do to make it right. Way to go! You rock!

Had a great experience here, the staff and sales guys were great. Nick helped us out with finding the right machine for the family. Gave a us dealership tour and made us feel more than just customers. Overall great experience.

Seth is a beast, got me everything I wanted! They have a customer for life with me! Jonny in finance also killed it!

Hudson and Jonny were great. They answered all of our questions and got us the best deal 10/10