Coming from a background were customer service is top priority, I can say the near by polaris dealership lost my business years ago to Micha Busk. Micha kept at me trying to get my business and I was the type that stays loyal to who I use, but there service just kept pushing me further away. I finally called Micha and snowchecked a sled and the price he gave me was lower than the dealership that said they are giving me the very best deal they could witch was list price plus shipping and set up! But most important to me when I got went to see Micha months later the price he gave me over the phone was to the penny, not one sent more! Further more it was near closing time xmas eve he didn't have the paperwork ready so he said Dave just take it ill call you later for a check! Two weeks later I called him and said hey buddy want me to pay for this sled? He said ya if you like it! That is customer service!!!! Not only a man of integrity! But a guy who cares about happy customers! He did the same thing a year later when I called looking for a small snowmobile for my little girl xmas. And has not let me down in the 10 years he has had my business, since then he has moved onto Regional manager, well deserved! And I now deal with Skyler who is honest and very good at communicating with me! As a customer that's as a customer that's all I ask for, be honest, give me the best price the first call don't wait till I go somewhere else and say oh we could have beat that price! And when I call and order a new 60k dollar Ranger have the decency to return my calls when it's 3 months later than you said to give me an update on when it will be delivered. And don't string me along on my trade in from Aug to now and still haven't gave me a dollar amount! That baffles me why Karl Malone can give me a trade in over the phone and the dealership up the road has been 4 months with no clue as to what they will do! I had to buy the new 1,500 up the road from heber, because heber had already sold their 2 4 doors by time I called them. And I am being reminded each time I call them why I switched to Karl Malone. I know this is long, but from a guy that has spent well over $600,000 on Polaris and Indian products in the last 10 years the Karl Malone guys have my business for a long long time. Thanks for the great service Dave Wilson.
Reviews for Karl Malone Polaris · page 17
Last updated: July 16, 2026
Wow! Very satisfied; Nathaniel and the KMP team went over and above to get us a machine ready and out the door to meet a gift deadline. Hard to find service like this Anymore! Thank you all!
Happy with the service I received good people to work with
Everyone here is real chill and friendly. Pleasure doing business here.
Awesome customer service. The best prices in utah.
Travis and the whole team were awesome!
Great dealership, easy to deal with, in and out service, parts department is great
Awesome experience from start to finish! Mike, Layne, and Josh were extremely patient and helpful in answering all our questions. They went above and beyond in helping through the entire process of buying our General and explaining all the features. They treated us like family.
Great experience at Karl Malone Heber. Mike was fantastic to work with and very knowledgeable
Pleasant Transaction. Travis was very knowledgeable and great to work with.