Polaris Parts Assistance at Karl Malone Polaris · Heber City, UT

What customers say about who can help me with Polaris parts in Heber City, UT

Had a great salesman named Choi at Karl Malone Polaris in Heber, Utah. He was extremely helpful and very pleasant to deal with. We drove from Montana because Karl Malone Has a large inventory and the perfect Xpedition for us. John made sure our paper work was correct and we bought an extended 5 year bumper to bumper warranty. No worries for 5 1/2 years. The parts manager explained the many accessories options that are available. We never had this good of a buying experience at any car dealers. Chori even helped me tie down the xpedition on my trailer. They made us feel important as buyers. Thank you to the whole gang at Karl Malone Polaris in Heber, Utah. Now, let's hit the trails! Even the cat liked it.

I can’t say enough good about Karl Malone Polaris in Heber. Skyler was great to work with and the entire staff was extremely friendly. Skyler went above and beyond what I’d ever expect to help me sell my old rzr and buy my new RZR. 10/10 recommend. I’ll buy all future machines here.

Not only did we find our forever home dealership. We found an amazing salesman and friend in Mike Kelly! Who took an amazing amount of time to answer questions and help us find the perfect trail RZR to ride our favorite trails:) It's a totally great team at the Heber dealership!

We just took delivery of our new Polaris side-by-side and couldn’t be more pleased with the purchase and service of Karl Malone in Heber City . Our salesperson Johnny Chadwick was very knowledgeable and friendly. The whole experience was great from the purchase to the delivery. Johnny was able to answer any of our questions and kept in contact with us. The whole team at Karl Malone in Heber City was a pleasure to work with. We highly recommend them to others wanting to purchase ATVs. Skip the other dealerships and go right to the best at Karl Malone in Heber City. Their prices and commitment to customer service is the best.

Coming from a background were customer service is top priority, I can say the near by polaris dealership lost my business years ago to Micha Busk. Micha kept at me trying to get my business and I was the type that stays loyal to who I use, but there service just kept pushing me further away. I finally called Micha and snowchecked a sled and the price he gave me was lower than the dealership that said they are giving me the very best deal they could witch was list price plus shipping and set up! But most important to me when I got went to see Micha months later the price he gave me over the phone was to the penny, not one sent more! Further more it was near closing time xmas eve he didn't have the paperwork ready so he said Dave just take it ill call you later for a check! Two weeks later I called him and said hey buddy want me to pay for this sled? He said ya if you like it! That is customer service!!!! Not only a man of integrity! But a guy who cares about happy customers! He did the same thing a year later when I called looking for a small snowmobile for my little girl xmas. And has not let me down in the 10 years he has had my business, since then he has moved onto Regional manager, well deserved! And I now deal with Skyler who is honest and very good at communicating with me! As a customer that's as a customer that's all I ask for, be honest, give me the best price the first call don't wait till I go somewhere else and say oh we could have beat that price! And when I call and order a new 60k dollar Ranger have the decency to return my calls when it's 3 months later than you said to give me an update on when it will be delivered. And don't string me along on my trade in from Aug to now and still haven't gave me a dollar amount! That baffles me why Karl Malone can give me a trade in over the phone and the dealership up the road has been 4 months with no clue as to what they will do! I had to buy the new 1,500 up the road from heber, because heber had already sold their 2 4 doors by time I called them. And I am being reminded each time I call them why I switched to Karl Malone. I know this is long, but from a guy that has spent well over $600,000 on Polaris and Indian products in the last 10 years the Karl Malone guys have my business for a long long time. Thanks for the great service Dave Wilson.