ATV Repair Services at Karl Malone Polaris · Heber City, UT

What customers say about is there an ATV repair shop open right now near Heber City, UT

We had a really good experience shopping for side by sides in Heber thanks to Ryder Christensen! He was very knowledgeable, helpful and friendly! I would definitely go back!

So to cut a long story short, was having kind of a headache of a time with a salesman that is no longer there. But the guys in Heber were willing to give me the best deal on my trade ins so I was hooked. Called Jonny down there and he talked me off the ledge and found me a machine that fit my needs. Loaded up my trades and headed down to Heber in the morning. Once I arrived the machine wasn’t there yet. Turns out that was a blessing in disguise, cause I got to hang out almost all day with the coolest dudes in the valley. Ryder (hope that’s the spelling) is an ambitious young salesman who will actually listen to what you’re looking for. 10 out of 10 not enough stars I can give. I’m terrible with names but there’s a fella with a mustache from Louisiana, literally felt like I was talking to one of my close friends all day. Jonny the manager is the same way, service guys are awesome. Only dealership I’ll buy machines from now. Can’t say enough good things and it means something with how my interactions were with the guy that’s not there anymore, even he was great until the point he wasn’t. Again not enough stars on this site for the Heber store!

I researched the Polaris Xpedition and found the model for my line of work. Although many dealerships carry the same model for nearly the same price, the Heber Powersports Store went above and beyond. Travis was very knowledgeable regarding specifications and options for the Xpedition, and even compared the pros and cons to the Polaris General (my current SxS). The finance department made it simple and quick. The overall experience was great. No pushy sales, no “add ons” in finance, and customer service was excellent. I will be shopping here again.

We just took delivery of our new Polaris side-by-side and couldn’t be more pleased with the purchase and service of Karl Malone in Heber City . Our salesperson Johnny Chadwick was very knowledgeable and friendly. The whole experience was great from the purchase to the delivery. Johnny was able to answer any of our questions and kept in contact with us. The whole team at Karl Malone in Heber City was a pleasure to work with. We highly recommend them to others wanting to purchase ATVs. Skip the other dealerships and go right to the best at Karl Malone in Heber City. Their prices and commitment to customer service is the best.

Coming from a background were customer service is top priority, I can say the near by polaris dealership lost my business years ago to Micha Busk. Micha kept at me trying to get my business and I was the type that stays loyal to who I use, but there service just kept pushing me further away. I finally called Micha and snowchecked a sled and the price he gave me was lower than the dealership that said they are giving me the very best deal they could witch was list price plus shipping and set up! But most important to me when I got went to see Micha months later the price he gave me over the phone was to the penny, not one sent more! Further more it was near closing time xmas eve he didn't have the paperwork ready so he said Dave just take it ill call you later for a check! Two weeks later I called him and said hey buddy want me to pay for this sled? He said ya if you like it! That is customer service!!!! Not only a man of integrity! But a guy who cares about happy customers! He did the same thing a year later when I called looking for a small snowmobile for my little girl xmas. And has not let me down in the 10 years he has had my business, since then he has moved onto Regional manager, well deserved! And I now deal with Skyler who is honest and very good at communicating with me! As a customer that's as a customer that's all I ask for, be honest, give me the best price the first call don't wait till I go somewhere else and say oh we could have beat that price! And when I call and order a new 60k dollar Ranger have the decency to return my calls when it's 3 months later than you said to give me an update on when it will be delivered. And don't string me along on my trade in from Aug to now and still haven't gave me a dollar amount! That baffles me why Karl Malone can give me a trade in over the phone and the dealership up the road has been 4 months with no clue as to what they will do! I had to buy the new 1,500 up the road from heber, because heber had already sold their 2 4 doors by time I called them. And I am being reminded each time I call them why I switched to Karl Malone. I know this is long, but from a guy that has spent well over $600,000 on Polaris and Indian products in the last 10 years the Karl Malone guys have my business for a long long time. Thanks for the great service Dave Wilson.